Returns & Exchanges
If your boots aren't the perfect fit, you can return them within 30 days. Items must be in brand-new, unworn condition with original tags.
Return Process
- 1.Request Return
Log into your account or use the guest portal to initiate a return request and receive a return authorization number.
- 2.Pack Your Items
Place the boots back in their original box and secure them inside a shipping carton to prevent damage during transit.
- 3.Ship the Package
Attach the provided shipping label or use your preferred carrier to send the package back to our Amsterdam warehouse.
- 4.Inspection & Refund
Once received, our team will inspect the items. Approved returns will be refunded to the original payment method within 5-7 business days.